Pricing

Our partnership plans are designed for flexibility – no setup fees, no lock-in contracts, just simple options to suit your practice’s goals and budget.

Connect

Keep clients’ online retail and pharmacy purchases connected to your practice

Free

What's included:

  • Retail and pharmacy rebates paid monthly
  • Co-branded promotional materials and practice personalised affiliate link to share with your clients
  • Partner practice online pharmacy service
  • Access to the VetXtend portal to view sales and commission reports

Insight

Turn practice data into clearer decisions and opportunities for improvement

$199+GST/per month

What's included:

  • Retail and pharmacy rebates paid monthly
  • Co-branded promotional materials and practice personalised affiliate link to share with your clients
  • Partner practice online pharmacy service
  • Monthly client educational and retail campaigns branded for your practice.
  • Access to the Practice Growth Platform, which includes:
    • AI-powered practice insights and trend analysis
    • Practice improvement recommendations
    • Revenue analysis
    • Staff performance reporting
    • Client and pet insights
    • Lapsed client and patient reports
    • Marketing performance
    • Online booking performance**
    • Product profitability
    • Sales and commission reports

For these partnership levels, an additional fee of $15 per practice per month applies, providing Practice Growth Platform access for up to three users. Access can be tailored to each user’s role: Admin, Practice Manager or Staff.

Engage

Build stronger client relationship with automated timely communications

$249+GST/per month

What's included:

  • Retail and pharmacy rebates paid monthly
  • Co-branded promotional materials and practice personalised affiliate link to share with your clients
  • Partner practice online pharmacy service
  • Monthly client educational and retail campaigns branded for your practice.
  • Practice-branded digital communications:
    • New client welcome emails
    • Pet birthday emails
    • NPS client satisfaction surveys (SMS and email)
    • “We Miss You” lapsed-patient email and SMS journeys
    • Cat and dog lifestage journeys
    • Four practice-specific marketing emails of your choice
  • Customer and marketing activity insights via a customised version of the Practice Growth Platform:
    • Sales and commission reports
    • Pet birthday emails
    • Client and pet insights
    • Online booking performance**
    • Marketing performance

For these partnership levels, an additional fee of $15 per practice per month applies, providing Practice Growth Platform access for up to three users. Access can be tailored to each user’s role: Admin, Practice Manager or Staff.

Grow

Use deeper insights and targeted marketing to grow your practice

$299+GST/per month

What's included:

  • Retail and pharmacy rebates paid monthly
  • Co-branded promotional materials and practice personalised affiliate link to share with your clients
  • Partner practice online pharmacy service
  • Monthly client educational and retail campaigns branded for your practice.
  • Practice-branded digital communications:
    • New client welcome emails
    • Pet birthday emails
    • NPS client satisfaction surveys (SMS and email)
    • “We Miss You” lapsed-patient email and SMS journeys
    • Cat and dog lifestage journeys
    • Four practice-specific marketing emails of your choice
  • Access to the Practice Growth Platform, including:
    • AI-powered practice insights and trend analysis
    • Practice improvement recommendations
    • Revenue analysis
    • Staff performance reporting
    • Client and pet insights
    • Lapsed client and patient reports
    • Marketing performance
    • Online booking performance**
    • Product profitability
    • Sales and commission reports

For these partnership levels, an additional fee of $15 per practice per month applies, providing Practice Growth Platform access for up to three users. Access can be tailored to each user’s role: Admin, Practice Manager or Staff.

Elevate

The ultimate combination of client engagement, practice insights and marketing support

$499+GST/per month

What's included:

  • Service reminders (Email & SMS)
    • Annual health checks
    • Vaccinations
    • Desexing
    • Dental care
    • Senior pet care
    • Parasite prevention

For these partnership levels, an additional fee of $15 per practice per month applies, providing Practice Growth Platform access for up to three users. Access can be tailored to each user’s role: Admin, Practice Manager or Staff.

For these partnership levels, an additional fee of $15 per practice per month applies, providing Practice Growth Platform access for up to three users. Access can be tailored to each user’s role: Admin, Practice Manager or Staff.

Online Bookings

Our online booking and client engagement platform, Paws App is part of VetXtend’s connected suite of solutions.

Paws App provides a convenient, easy to use online booking platform for your clients. It is managed by a dedicated team with veterinary industry expertise who work closely with the broader VetXtend team to provide connected support and a seamless experience.

Paws App pricing starts at $99/month.